Privacy Statement

Our Commitment to Your Privacy

EquityKey Real Estate Option, LLC (“EquityKey”) is honored that you have given us your consideration and trust in connection with our EquityKey product. We realize how important your privacy is and we want you to know the measures we take to protect your privacy. In this Privacy Statement, you’ll learn what information we receive from you, what we do with that information, and the steps we take to safeguard customer information. Whether you are an applicant, customer, or former customer, we are committed to your privacy.

This Privacy Statement covers customer information, which means personally identifiable information about a consumer or a consumer’s current or former customer relationship with us.

Your Information

We collect various types of information about you. This information is needed to process your requests and to provide or offer services to you. We get this information from your application and from outside companies you have given us authorization to contact, like your bank, your employer, or a lender. The type of information we gather includes:

Identification Information – information that identifies you such as name, address, and social security number.
Application Information – information you provide to us on an application such as your financial and health information.
Bank Account, Loan, and/or Employment Information – information concerning your payment history, employment and income status, and your bank statement.

In addition, if you visit our Internet website, we may collect certain information from you about your Internet usage.

How We Protect Customer Information

One of the most important responsibilities we have is protecting your information. Here are some of the steps we take to safeguard the security and integrity of your information:

We limit access to customer information to only those employees who have a business reason to review the information.
We use technology to protect your information (for example, we use backup files, virus detection, encryption, firewalls, and other computer software and hardware).
We have strict policies and procedures concerning the proper physical security of workplaces and records.
We require independent contractors and outside companies who work with us to comply with rigid privacy standards through their contracts with us.

We Do Not Share Customer Information with Third Parties Who Want to Market their Products to You

Some companies may try to make money selling your information to other companies. Not us. We value the relationship we have with you. It is our standard practice not to share or sell your information to companies not related to us. The only time we share with companies not related to us is so we can serve your needs. For example, we may provide your information to:

Companies that perform business operations for us (such as a company that services your account for us).
Companies that act on our behalf to market our services, or financial institutions with whom we have entered into a joint marketing agreement in order to provide you with valuable products.
Others as permitted or required by law (such as to protect you against fraud or in response to a subpoena).

We may Share Your Information with Companies Related to or Affiliated with Us.

To provide you with the best services we can offer, including those that might benefit you or you might want from companies related to us, and to help us guard against fraud and identity theft, we may share your information with our affiliates, except as prohibited by law. Our affiliates provide insurance and financial services, including consumer and insurance premium loans, reverse mortgages, and investment, securities and brokerage services. The information we may share with these companies might come from your application (for instance, your name, address and telephone number), your transactions with us (for example, your option transaction and structure, or your Internet usage), or from information, including credit information, we receive from others you have authorized us to contact (like your bank, lender or employer).

Your Privacy Choices at EquityKey

Even though we do not sell your information and we limit the use of your information as described above, we realize you may not want us to share your credit information with companies related to us. You may do this at any time by calling us at (877) 234-4635 or sending us an email at info@equitykey.com. Please note, we will stop sharing your credit information after you have asked us to stop, but we may continue to share your transaction information among our related companies except as prohibited by law. Finally, if you do not want us to contact you for marketing purposes, please let us know by calling the number listed above or emailing us at the email address listed above.

Your privacy or solicitation preference will apply to the account number you identify when you express your preferences. For joint accounts, any account holder may express a preference on behalf of the other joint account holders.

Note: If you are satisfied with the ways in which we contact you currently, you do not need to change your solicitation preference at this time.

How to Limit Direct Marketing from Other Companies

To reduce the marketing materials you receive from companies other than EquityKey:

Contact the credit reporting industry’s pre-screening opt out number (1-888-567-8688 or visit optoutprescreen.com). This should remove your name from credit reporting industry databases used for making pre-approved credit solicitations.
Add your telephone number to the National Do Not Call Registry. You may either call 1-888-382-1222 or register online at donotcall.gov. While this will stop many calls, you may still receive calls from businesses where you are a customer.

Do Not Call Policy:

This Privacy Statement constitutes EquityKey’s Do Not Call Policy under the Telephone Consumer Protection Act for all consumers.

For Vermont and California residents only. The information-sharing practices described above are in accordance with federal law. Vermont and California law places additional limits on sharing information about Vermont and California residents so long as they remain residents of those states.

Vermont: In accordance with Vermont law, EquityKey will not share information we collect about Vermont residents with companies outside of EquityKey except as permitted by law, such as with the consent of the customer, to service the customer's accounts or to other financial institutions with which we have joint marketing agreements. EquityKey will not share application information and information from outside sources about Vermont residents among the EquityKey companies except with the authorization or consent of the Vermont resident.
California: In accordance with California law, EquityKey will not share information we collect about California residents with companies outside of EquityKey except as permitted by law, such as with the consent of the customer, to service the customer’s accounts, to fulfill on rewards or benefits and otherwise as permitted. We will limit sharing among our companies to the extent required by applicable California law.

For Nevada residents only, Nevada law requires that we provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number- 702.486.3132; e-mail: BCPINFO@ag.state.nv.us. EquityKey, LLC, 8880 Rio San Diego Drive, 4th Floor, San Diego, CA 92108.

The Accuracy of Your Information.

We strive to maintain complete and accurate information about you. If you believe your information with us is not complete or accurate, please let us know immediately by contacting us at (877) 234-4635 or email us at info@equitykey.com.

The policies and practices described in this disclosure are subject to change, but we will notify you of any significant changes as required by applicable law.